Our Asterisk Support Engineers can help you to run your business smoothly by monitoring and maintaining your asterisk / Linux servers and proving you immediate support services during your business hours. Our Asterisk Support Engineers monitor Asterisk / Linux Servers during customer’s business hours. We offer emergency support services in case of issues arising during Customer’s business hours.
Our own Asterisk work is open source
A fair amount of what we learn on support engagements ends up published. The Asterisk AI voice agent answers real calls over AudioSocket with barge-in handling. The AudioSocket library and the AMI client are the Node.js pieces underneath it. And awesome-asterisk is our curated list of the wider Asterisk ecosystem, every entry checked against its own repository. If you would rather we ran all of this for you, that is what the support service above is for.
Asterisk Support & Maintenance
Maintenance Services include:
- Performance tuning of Asterisk / Linux Server
- Fixing security vulnerabilities to secure Asterisk / Linux Server
- Updating old software/applications to the latest versions
Note: Asterisk Dialplan programming is not included in this support package.
Order Here for Support ServicesAsterisk Support Packages
| Standard | Gold | Platinum | |
|---|---|---|---|
| Price per year | $1600 | $2400 | $4500 |
| Response Time | 12 hours | 4 hours | 1 hour |
| Remote Health Check | Yes | Yes | Yes |
| Modes of Accessibility | Chat/Email/Skype | Chat/Email/Skype | Chat/Telephone/Email/Skype |
| Number of Servers Supported | 1 | 1 | 1 |
| Support Tickets per Month | 3 | 6 | 12 |
| Configuration & Administration of Asterisk | Yes | Yes | Yes |
| One-time Installation of Asterisk, TrixBox, Elastix & FreePBX and Dial plan configuration | On Request | On Request | On Request |